Frequently Asked Questions

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Do I Need to Have My Library Card With Me to Check Things Out?

Yes you do. All patrons must have their library card with them in order to check out materials. If you’ve already selected items for check out and have left your library card at home, we will hold the items at the front desk for you.

Do Library Cards Expire?

Yes, they do. Cards are valid for a three-year period. Do not throw out an expired card! Bring the expired card in and library staff will confirm your current address and phone number and then renew your card. You will be charged the $2.00 replacement fee for discarded or lost expired cards that are still on file at the library.

Does the Library Accept Donations of Materials?

The library accepts donations of books and audiovisual materials in good condition. Donations may be dropped off at the library any time during regular business hours. Donations not added to the library’s collection are put in the library’s book sale. The library does not accept donations of magazines or outdated textbooks and encyclopedias.

How Do I Make a Freedom of Information Act (FOIA) Request?

Freedom of Information Act (FOIA) requests should be sent to the library’s FOIA Officer, Maria Zawacki, Library Director via any of these methods: 

Email: mzawacki@johnsburglibrary.org

Mail:  Johnsburg Public Library, 3000 N. Johnsburg Rd., Johnsburg, IL  60051

Phone:  (815)-344-0077

Fax:  (815)-344-3524 
 

How Do I Reserve an Item that the Library Owns?

Holds can be placed in person, by phone, or via the library’s web catalog. You will be notified by phone when the item is ready to be picked up.

How Do I Use Your Wireless Internet Access?

What is a wireless network?
A wireless network provides Internet access to laptop computers and other equipment without a physical cable connection. A wireless network uses radio communication between the computer and access points to provide access to the Internet
 
What can I do while connected to the library’s wireless network?
The wireless network provides access to the Internet via the World Wide Web.
Patrons can browse the web, check email, and perform other actions that require an Internet connection. Printing from the wireless network is not currently supported.
 
How do I connect to the wireless network?
In most cases your device should automatically pick up the SSID (service set identifier). You will connect to the SSID ‘Library-g’.
 
Set your connection to obtain an IP Address and DNS server automatically.
 
Disable all encryption (WEP or WPA).
 
Accessing the Internet.
Once your device connects to the access point and you open a web browser, you will be directed to a page requiring a user name and password. Currently the library’s wireless network can support 10 wireless users at a time.
 
Is the wireless network secure or private?
WiFi is less secure than wired access. WiFi users need to educate themselves about the security risks, and take steps to secure their

How Long Can Items be Checked Out and What are the Late Charges?

Please see the library's Circulation Policy for details. You may also check the status of items currently checked out on your card and any existing fines by logging into your account on the library’s online catalog.

How Many Items May I Check Out?

There is no limit on the number of items you can check out.

What Do I Do if the Library Does Not Own the Item I Want?

You can submit an interlibrary loan request and we will try to obtain the item for you from another library. You may place your request in person, by phone, or via the Interlibrary Loan Request Form on the library’s website. You will be notified by phone when the item is ready to be picked up.

What Happens if I Lose or Damage an Item?

You must pay the replacement cost of the item, as well as a non-refundable $5.00 processing fee. If a lost and paid item is found and returned within 3 months of payment, the cost of the item will be refunded.

What if I've Lost My Library Card?

There is a $2.00 replacement for a lost library card. Cards that have been damaged or worn during normal wear and tear may be brought in for a free replacement.

How Do I Get a Library Card?

If you live in our service area, you may get a library card free of charge, as part of your tax-supported library service.

Your library card allows you to:

To get a library card, a form of identification showing proof of your current address within the boundaries of the Johnsburg Public Library District is required. Children must be at least age 5 to have their own library card.  Anyone age 17 and under must be accompanied by their parent or guardian when applying for a card.

 

Can Items be Renewed?

All items, except videos, DVDs, and interlibrary loan materials, can be renewed as long as someone else has not placed a hold request on it. Items may be renewed twice, either in person, by phone, or online using a log-in account. Due to their extended loan period, items from the Homeschool Resource Center may only be renewed once.

How Can I Get a Newsfeed of Library Headlines?

This website has several "feeds", which allow you to automatically receive links to news and events as they're posted on the site. Using feeds is a convenient way to keep up with as many blogs, news sites, and other websites as you like. For a quick tutorial about feeds and how they work, see Common Craft's RSS in Plain English video.

Feeds are marked with a special icon Feed icon, which you click to "subscribe" to the feed by adding it to whichever program you use as a feed reader (see below). 

Feeds on this site include:

There are a number of tools available for subscribing to and reading feeds. Here are a few examples:

Each tool has its own specific instructions for adding feeds, but the process is usually as simple as pasting in the feed's address or selecting from a menu.

 

 

Does the Library Carry the School Textbooks?

The Johnsburg Educational Partnership Foundation has purchased copies of the textbooks used in grades 3-8 for students in Johnsburg School District 12. These textbooks can be found in the Children’s Reference area of the library. These textbooks are for in-library use only and cannot be checked out. Some of the textbooks for students in Johnsburg High School are available in the library’s Homeschool Resource Center and may be checked out for a period of six weeks.